Shipping policy
At Auralume Lamps, we take pride in delivering quality lighting solutions promptly. Here are the detailed shipping policies for your convenience:
Order Processing:
- Orders are processed within 2-3 business days after being placed.
- If you place an order over the weekend or on a holiday, it will be processed on the next available business day.
Shipping Time:
- Standard Shipping: All orders are shipped via ground delivery, and delivery typically takes between 9 to 16 business days from the date of shipment.
- The time for delivery depends on your location within the U.S. and may vary based on your zip code and the shipping carrier.
Shipping Costs:
- We offer free standard shipping on all orders within the United States.
- For expedited shipping, additional charges apply. You can select your preferred expedited shipping option during checkout.
Shipping Method:
- All shipments are made through trusted carriers, including UPS and USPS, ensuring timely and secure delivery.
- We strive to provide the most efficient shipping options to ensure your products arrive in perfect condition and as quickly as possible.
Tracking Information:
- Once your order has been shipped, you will receive a tracking number via email. This will allow you to monitor the progress of your shipment and estimated delivery date.
Address Information:
- Please ensure that all shipping addresses are accurate and complete at the time of purchase.
- Auralume Lamps is not responsible for delays or lost shipments caused by incorrect address information provided by the customer.
Shipping Restrictions:
- We only ship to addresses within the United States.
- Currently, we do not offer international shipping.